How to Engage IOG
Most engagements start with a complimentary discovery walk. After that, work is set up in one of three ways: the Operational Intelligence subscription, a package scoped in writing, or hourly and project work. Each package is built on IOG's services, and any service can also be engaged on its own.
Packages and rates
Standard
For businesses that want visibility into their performance and a low-cost starting relationship.
Primary offering
$1,000 initial 3-month activation, then $250/monthThe initial amount covers onboarding, monitoring and the first quarterly report. After that, service is month to month.How it works
Advanced
For businesses that need structured problem-solving and periodic operational support.
May include
- Operational diagnostic
- Improvement priorities
- Periodic leadership engagement
- Optional performance monitoring
Contact for scope and pricing
Ask about Advanced
Premium
For businesses that need more substantial, ongoing operational leadership.
May include
- Fractional operations leadership
- On-site operating support
- Performance management systems
- Continuous improvement execution
- Leadership and organizational development
Contact for scope and pricing
Ask about Premium
Discrete projects and support
IOG can also be engaged for a discrete project or operational support outside any package.
Hourly work suits ad hoc support and short problem-solving. Assessments, implementation projects and executive engagements are scoped and priced as projects, with the fee agreed before work starts.
- Professional services
- $200/hour
- On-site minimum
- 4 hours ($800)
- Initial discovery walk
- Complimentary
- A conversation or walkthrough to understand the problem and recommend the right fit. It is not an assessment.
- Project work
- Individually scoped and priced
- Defined in a written scope, with payment milestones tied to deliverables.
Advanced and Premium are scoped to each business. Components, time on site and deliverables are agreed in writing before any work starts.
How does an engagement start?
Plain answers on fit, time on site, how an engagement starts and what stays behind. FAQ
- Todd reads it himself.No account managers or intake staff.
- A conversation about the problem.Before anything is proposed.
- A written scope and fee, if there is a fit.Agreed before any work starts.
What happens when the engagement ends?
Your team keeps running what was built. The goal is a plant that holds its gains without IOG in the building.
Not sure which path fits?
Tell us the problem. We'll tell you honestly which engagement makes sense.
Contact Todd Kayhart See the services